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Managed IT Services

Forget IT concerns and focus on your business and your customers.

Managed IT services in Melbourne aim to deliver value and are essential to building the strong IT supply chain needed to increase agility and scalability. Whether your data and apps live in the cloud or you have a hybrid environment, you need a Managed IT Services provider who understands your business goals and your operating reality. At Teknologi, we take a forward-looking approach, and provide a business aligned technology road-map. This assists our customers in defining future technology budgets and ensures that technology remains relevant with the business’s needs. 

  • The benefits
  • Our Solutions
  • Our Approach

Benefits of Managed IT Services

Predictable and known IT costs

Our Managed IT Services help leverage the costs, while allowing your own teams to focus on their critical tasks.

Proactive support

By enhancing the overall resilience of your business, your teams are free to deliver their best, delivering even better value to customers and stakeholders as your business evolves.

Security

We always work with you to help you become Cyber Security Certified which will not only help to safeguard your business against the most common of cyber threats but will also help to further demonstrate your commitment to security.

Our Solutions

Teknologi’s maintenance and application support include improvements, transition, ITIL services, knowledge transfer, multi-level support, monitoring etc. We are one of the IT managed services companies in Australia providing support services and end to end application maintenance for custom applications and platform-based solutions. We are relentless in understanding your unique needs, creating high-impact solutions, and providing the most genuinely helpful support in the industry. Please get in touch with some initial details of your business and we’ll be delighted to let you know how we can best support you.

Our Approach

At Teknologi, our primary approach is to monitor, report, maintain, improve and be proactive. We’ll take care of you in every area.

Monitor

We're here for you on a 24-hour basis. You can rest assured that your IT systems are in good hands.

Report

If we encounter an issue, we’ll alert you as quickly as possible while we fix it. If you find an issue down your end, you can report it to us, and we can investigate remotely - no waiting for hours on the phone for an appointment.

Maintain

We constantly evaluate the health of your system to make sure that it works the way it should.

Improve

We are committed to giving you the most modern solutions available. If we see anything that we think you could improve upon, we'll let you know.

What We Deliver

Service Desk

Managed Infrastructure

Network Operations Centre

Security

Complementary Service Desk

Field Services

request a quote for Managed IT Services